Privacy Policy

At Velune Véra, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

INFORMATION WE COLLECT

When you visit our site, we may automatically collect certain information about your device, including:

• Web browser information  
• IP address  
• Time zone  
• Cookies and usage data

When you make a purchase or attempt to make a purchase, we may collect:

• Name  
• Billing address  
• Shipping address  
• Payment information  
• Email address  
• Phone number

HOW WE USE YOUR INFORMATION

We use collected information to:

• Process and fulfill orders  
• Communicate with you  
• Provide customer support  
• Improve our website and services  
• Prevent fraud and unauthorized transactions  
• Send marketing communications if you opt in

COOKIES

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings.

THIRD-PARTY SERVICES

We may share your information with trusted third-party providers including payment processors, analytics providers, shipping carriers, and marketing platforms.

These providers only access information necessary to perform their services.

DATA RETENTION

We retain your order information for our records unless and until you request deletion.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal data  
• Correct inaccurate information  
• Request deletion of your data  
• Withdraw consent for marketing communications

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

CONTACT

For privacy-related inquiries, please contact:

support@velunevera.com